Privacy Policy
Covenant Contracting LLC
Effective Date: January 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Covenant Contracting LLC ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information to better serve you:
Personal Information:
Name, email address, phone number, and physical address.
Payment information provided during purchases or quote requests.
Opt-in records and timestamps for communication channels (SMS, email, etc.).
Non-Personal Information:
IP address, browser type, and device information.
Website usage patterns and analytics.
Cookies and similar tracking technologies.
Customer Communication:
Records of inquiries, service requests, and feedback.
Appointment details, preferences, and service history.
2. How We Use Your Information
We use the data we collect for:
Providing and improving our marketing and consulting services.
Processing transactions and secure payments.
Communicating regarding inquiries, appointments, and specific promotions.
Enhancing website functionality and user experience.
Ensuring security and preventing fraudulent activity.
Maintaining accurate records of your communication preferences.
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in.
We maintain timestamped records of all opt-in actions to ensure compliance.
We strictly adhere to the Telephone Consumer Protection Act (TCPA) and all applicable laws.
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying "STOP".
You will receive a final confirmation message, and no further messages will be sent unless you re-opt in.
Message Frequency & Content:
Message frequency varies based on your interactions with our business.
Messages are directly related to the services you have requested.
Carrier Information:
Standard message and data rates may apply.
Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.
SMS Data Protection Statement No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share information only with:
Service Providers: Third-party vendors assisting in operations (e.g., payment processing, scheduling) and SMS aggregators solely for message delivery.
Legal Compliance: If required by law, legal process, or valid law enforcement requests.
Business Transfers: In the event of a merger or sale, your data remains protected under these terms.
Note: All the above categories exclude text messaging originator opt-in data and consent. This specific information will not be shared with any third parties, excluding the aggregators and providers necessary to deliver the SMS service.
5. Data Security
We implement industry-standard security measures, including:
Encryption of sensitive data both in transit and at rest.
Secure access controls and employee training on data protection.
Regular security assessments and breach notification protocols.
While we strive to use commercially acceptable means to protect your information, please remember that no method of transmission over the internet is 100% secure.
6. Cookies & Tracking
We use cookies to analyze site traffic, remember your preferences, and improve your overall experience. You can control or disable cookies through your browser settings, though some website features may be limited as a result.
7. Your Rights & Choices
You have the right to:
Access, update, or request the deletion of your personal information.
Opt-out of marketing emails via the "unsubscribe" link.
Opt-out of SMS messages by replying "STOP".
Withdraw consent for future communications at any time.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those third parties and encourage you to review their specific policies.
9. Changes to This Policy
We may update this policy periodically to reflect changes in our practices or the law. The latest version will always be posted on our website with an updated effective date.
10. Contact Us
If you have questions regarding this Privacy Policy or your data, please reach out to us:
Covenant Contracting LLC
Email: [email protected]
Phone: (314) 775-1752
Website: https://covenantcontractingstl.com/
By using our website and services, you consent to this Privacy Policy.